| BEST PRACTICE GUIDEBOOK RESEARCH METHODOLOGY |
| STEP | OBJECTIVE | KEY ACTIVITIES | OUTPUT |
| I. Problem Identification | Identifying the most pressing challenges faced by each of the eight functions within the CEO’s growth team | Conduct web-based surveys and analyze data to identify the most urgent and widely-shared challenges for each function | Research topics for each of the eight functions in the CEO’s growth team |
| II. Research Agenda Development | Develop a function-specific research agenda for best practices research based on the most pressing challenges | Develop a formal research agenda, share the agenda with GTM members, perform secondary research, formulate an interview guide, and develop a list of potential interviewees | A set of function-specific agendas outlining the key challenges. A structured approach to investigate the functional challenges including: background information on topics, interview guide and pools of potential best practice companies |
| III. Primary Research | Identify potential best practices that solve the underlying causes of the identified challenges | Conduct initial scoping interviews with companies, develop and refine hypotheses on the challenge, benchmark potential best practices based on their tools, processes and tactics, prioritize companies for additional interviews | A prioritized list of best-in-class practices requiring further research and development to be a certified best practice |
| IV. Best Practice Documentation | Detail the best practice from the profiled company to enable members to effectively implement the solution within their own organization. | Conduct in-depth interviews, create storyboard draft of solution, revise storyboard with profiled company, put storyboard into Best Practice Guidebook template, and finalize guidebook with written sign-off from profiled company | Finalized Best Practice Guidebook that addresses a specific growth challenge facing specific functions within the CEO’s growth team |
| V. Best Practice Guidebook Publication | Disseminate completed Best Practice Guidebook to the GTM membership | Post guidebook on the GTM portal, include identification of functions it is most relevant to, set up an "Ask the Thought Leader" webcast | Published guidebook and webcast-based presentation of the guidebook to enable GTM members to implement the best practice |
| Click here to view sample of a Best Practice Guidebook. |